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If you need to cancel or reschedule an appointment, we ask you that you kindly give us 24 hours notice. Less than 24 hours notice could result in cancellations fees or preventing you from scheduling future services at our salon.

Late Policy

Our scheduling is designed to provide adequate time to complete your services. As a courtesy to our guest, we ask that you arrive 15 min in advance of your appointment. Late arrivals will be accommodated or rescheduled at the discretion of our management team. Late guest may also be liable for a late fee due to added time for service providers schedule.


Tips cannot be added to credit card processing


All children under the age of 13 must be accompanied by an adult, while services are rendered (no exceptions)

Securing your Reservation

All appointments require a credit card number in order to secure your reservation. Credit cards will not be charged unless appointment is missed or cancelled before 24 hour notice.

Guarantee of Service

If you are not satisfied with the quality of any service please notify us with in 1 week. We will consult with you to determine how we may adjust your service accordingly. No refunds or credit for service will be given. Our team members top priority is 100% happy guests, and to ensure your satisfaction with you results


Gift cards are non refundable.

Hair care item are fully refundable if unopened.

Donation Gift Cards

All donated gift cards obtained through raffles do have an expiration date. We are not able to accept these after noted expiration date.

Plastic gift cards purchased through our salon company however never expire.

Credit Card

Guests paying with a credit card will be subjected to pay a convenience fee of 3% of bill.